Privacy Policy

Last updated April 25, 2025


Introduction

Welcome to The Reno Guys ("we," "our," or "us"). We are committed to protecting your privacy and the information you share when visiting our website (therenoguysohio.com), using our services, or communicating with us.


This Privacy Policy explains how we collect, use, disclose, and safeguard your information. Please read this policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.


Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Complete forms on our website
Request quotes or estimates
Contact us via phone, email, or our contact form
Subscribe to newsletters or updates
Schedule services

This information may include:


Name
Email address
Phon number
Physical address
Project details and preferences


Automatically Collected Information


When you visit our website, our servers may automatically log standard data provided by your web browser, such as:

IP address
Browser type and version

Operating system

Pages visited

Time and date of your visit

Time spent on pages

Referring website addresses

We may use cookies, web beacons, and similar technologies to enhance your experience, gather information about visitors and visits to our website, and understand your usage of our website.

How We Use Your Information

We may use the information we collect for various purposes, including:


Providing and personalizing our services Processing and fulfilling your requests for quotes or services. Communicating with you about our services, promotions, or updates Improving our website and services. Analyzing usage patterns and trends. Protecting against, identifying, and preventing fraud and other illegal activities. Complying with our legal obligations


Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:


Service Providers

We may share your information with trusted third parties who assist us in operating our website, conducting our business, or providing services to you. These service providers are bound by confidentiality agreements and are prohibited from using your personal information for any purpose other than to perform services for us.


Legal Requirements

We may disclose your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.


Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.


Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.


Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

Right to access the personal information we hold about you, Right to request correction of inaccurate information, Right to request deletion of your personal information
Right to object to or restrict certain processing activities. Right to data portability

To exercise any of these rights, please contact us using the information provided below.


Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will promptly delete it from our systems.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date, and the updated version will be effective as soon as it is accessible.


Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:


The Reno Guys

Phone: 330-775-7720

Email:

[email protected]
[email protected]

Consent

By using our website, you consent to our Privacy Policy.